Medical Liaison Specialist
hace 1 semana
Company Overview
New Life Mexico is a leading fertility clinic dedicated to providing exceptional care and support to our clients.
About the Role
We are seeking an experienced Medical Liaison Specialist to join our team in Cancun. As a Medical Liaison Specialist, you will play a vital role in ensuring seamless communication between surrogate mothers, egg donors, doctors, and our clients.
Key Responsibilities:
- Provide emotional support and empathy to surrogate mothers and egg donors
- Familiarize them with our programs and explain the steps of medical procedures
- Ensure they follow doctor's instructions and take medications as prescribed
- Accompany surrogate mothers and egg donors to clinics
- Report to our financial department as needed
- Act in accordance with New Life's professional brand as the primary point of contact for successful parents
- Coordinate delivery process and ensure parents, as well as surrogate mothers, are well supported
- Organize necessary paperwork to obtain documents such as birth certificates and passports
- Communicate and coordinate tasks with partner clinics' administrative offices
- Prepare monthly reports to our Head of Department
- Provide exceptional customer service to our couples
Requirements
- Fluency in English (will be tested)
- Excellent communication skills, solution-oriented, proactive, detailed-oriented, and accurate
- Organization and managerial skills
- Experience working in international companies is preferred
- Education in Medicine, Management, or related field
Salary and Benefits
The estimated salary for this role is $17,000-$18,000 per month. Our full-time position offers a competitive salary, benefits package, and opportunities for professional growth.
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