Senior IT Infrastructure Specialist

hace 4 días


Xico, México Hitachi Vantara Corporation A tiempo completo

Hitachi Vantara Corporation is a leading provider of innovative data and analytics solutions. We are seeking a skilled Senior IT Infrastructure Specialist to join our team in Mexico.

Job Description:

We represent top-tier clients across various industries, establishing strong business relationships to deliver profitable outcomes for Hitachi products, services, and solutions. Our team collaborates cross-functionally to ensure customer success, which we celebrate and share. Our solutions bring value to every line of business, and we need individuals like you to build those deep relationships and passionately articulate our value proposition.

The Digital Enterprise Team is looking for a fully bilingual Senior IT Infrastructure Specialist in Mexico to serve one of our biggest affiliates. As a key member of our team, you will be responsible for delivering high-quality IT infrastructure support and ensuring the seamless operation of our systems.

Key Responsibilities:

  • Demonstrate expertise in Okta, O365, Slack, Box, and Zoom
  • Provision and deprovision user access
  • Familiar with security tools such as CrowdStrike, Netskope, and Global protect
  • Familiarity with endpoint and MDM platform such as JAMF, SCCM, Workspace Once, Intune
  • MDM (JAMF) administration and support
  • Firm understanding of network protocols and core network devices and components
  • Mixed environment Mac OS and Windows operating systems
  • Passion for technology, teamwork, overcoming challenges, and providing exceptional customer service
  • Proficiency in Ticketing system (Service now)
  • Strong prioritization, problem-solving, diagnosis, and troubleshooting skills
  • Exceptional verbal and written communication skills with confidence in front of Clients
  • Self-starter, organized, and detail-oriented
  • Working knowledge of Active Directory, DHCP, DNS, Office 365, Exchange Management Console, SCCM, MobileIron, Citrix XenDesktop Cisco VPN/Remote Connectivity, etc.

Our Company:

At Hitachi Vantara Corporation, our people are our greatest asset, driving our innovation advantage as we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed, and our employee base is represented by several active Employee Resource Group communities. We offer industry-leading benefits packages (flexible working, generous pension, and private healthcare) and promote a creative and inclusive culture.

Why Join Us:

We are an equal opportunity employer, welcoming all applicants for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit: Wa - Harmony, Trust, Respect; Makoto - Sincerity, Fairness, Honesty, Integrity; Kaitakusha-Seishin - Pioneering Spirit, Challenge.

Salary:

$80,000 - $110,000 per year, depending on experience.



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