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Storage Solutions Manager
hace 2 meses
{"h1": "Storage Solutions Manager at PepsiCo", "p": "As a Storage Solutions Manager, you will be responsible for partnering with Service Providers and key stakeholders to provide the required Storage support to meet business requirements and ensure appropriate availability of infrastructure services. You will also be responsible for reviewing service levels, KPIs, and metrics to ensure service levels are met through regular operational reviews. Additionally, you will assist in the design, communication, and implementation of Strategies, Technology Roadmaps, Standards, Processes, and Services. You will also be responsible for ensuring security and tracking out-of-support equipment still in use across infrastructure. Furthermore, you will assist in establishing a forecast model and anticipating demand across infrastructure services. You will also provide change governance and change ownership across infrastructure services by attending all relevant Change Approval Boards. You will also be responsible for performing financial forecasting and managing project and operational budgets. You will also stay abreast of new and emerging technologies and processes. You will also evolve and apply to continuously improve IT services. You will also make and influence technical and business decisions. You will also work closely with Supplier Relationship Team to foster healthy supplier relationships, manage contracts, product performance, usage monitoring and forecast, service levels, and expectations. You will also partner with Architecture and Engineering Leaders to establish criteria and execution that ensures proper transition from Engineering to Operational areas for project delivery and production support. You will also lead the triage of complex problems as needed to ensure restoration or quality of service and support critical incidents when required. You will also partner with Risk and Compliance to lead development and ownership of in-scope Data Centre disaster recovery plans and ensure regular review of DR plans and tests. You will also develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration, and excellent Compute service delivery.", "h2": "Requirements", "ul": ["5+ years of related IT business work experience.", "Dell Storage portfolio for Block, File, and Object Storage.", "Storage Automation.", "Scripting using PowerShell, Python.", "At least 5 years in a technical subject matter expertise position with operational experience in technical platforms (Cloud storage, Network attached storage, Block storage, Backup and Recovery, Server platforms a plus).", "Strong analytical skills to support problem troubleshooting, resolution, and root cause determination of complex technology issues.", "Site Reliability Engineering (SRE).", "ITIL — Configuration, Change, Incident, Problem, and Asset Management Processes.", "Leadership and communication skills.", "Experience in CPG industry preferred.", "Outstanding customer service skills to direct and indirect customers, resolving very difficult and sensitive issues effectively.", "Ability to thrive in a fast-paced and demanding work environment.", "Strong documentation skills and ability to explain complex issues."]}
