Operations Manager
hace 1 mes
Stripe is a leading financial infrastructure platform that empowers businesses to thrive in the digital economy. With a mission to increase the GDP of the internet, we're building a global team that shares our passion for innovation and customer satisfaction.
Job SummaryWe're seeking an experienced Operations Manager to lead our Stripe Delivery Center (SDC) team. As a key member of our operations team, you'll be responsible for designing, implementing, and growing our operations capabilities to support our rapidly expanding user base.
Key Responsibilities- Recruit, manage, and develop a team of Operations Associates to handle various lines of business, including Tax, Community, and Support operations.
- Drive strong operational delivery and process improvement, mitigating risks while balancing efficiency and user impact.
- Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate risks.
- Build a high-performing culture, ensuring team members are happy, effective, and growing in their careers.
- Set clear goals and direction, providing regular feedback on team members' performance.
- Be data-driven in your analysis of performance and decision-making.
- Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
- At least 5+ years of experience leading operations support teams.
- Experience working cross-functionally with multiple teams to deliver high-impact initiatives.
- Experience in delivering weekly and monthly business metrics and reporting.
- Excellent written and verbal communication skills.
- An ability to partner effectively with internal stakeholders.
- Background in identifying and remediating quality gaps in team performance.
- Passion for process improvement and innovation.
- Aptitude to manage technical queries from the team or ability to understand the same to guide the team.
- Ability to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening.
- Experience with managing large sets of data and performing data analysis.
- Experience in building and scaling new teams from zero.
- Strong operational background, including experience with new process launches and service delivery in a high-growth technology company.
At Stripe, we offer a dynamic and inclusive work environment, competitive compensation, and a comprehensive benefits package. If you're passionate about delivering exceptional user experiences and driving business growth, we encourage you to apply for this exciting opportunity.
-
Operations Manager
hace 1 día
Ciudad de México, Ciudad de México Michael Page A tiempo completoWe are seeking a skilled Operations Manager to oversee and analyze operations reports for all chains. This role involves supervising Direct Store Delivery (DSD) operations, preparing and supervising DSD operations reports, and managing DSD replenishment processes. The ideal candidate will have knowledge in the area of distribution to points of sale and be...
-
Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob Title: Mgr-OperationsJob Summary:We are seeking a highly skilled and experienced Operations Manager to join our team at AC Hotel Queretaro Antea. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.Key...
-
Financial Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Barclays A tiempo completoFinancial Operations ManagerTo ensure the accuracy, integrity, and reliability of financial reporting, we are seeking a skilled Financial Operations Manager to join our team at Barclays.Key ResponsibilitiesFinancial Statement ManagementFinancial Risk ManagementInternal Controls and ComplianceFinancial Policy and Procedure DevelopmentFinancial Systems and...
-
Regional Operations Manager
hace 3 días
Ciudad de México, Ciudad de México Indie Campers A tiempo completoRegional Operations ManagerIndie Campers is seeking a highly skilled Regional Operations Manager to join our America regional team. As a key member of our operations team, you will be responsible for executing regional processes and managing local depots and their respective teams.Key responsibilities include:Executing daily operations to drive operational...
-
Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Indie campers A tiempo completoRegional Operations ManagerIndie Campers is seeking a highly skilled Regional Operations Manager to oversee the daily operations of our stations within a geographical area. As a key member of our regional team, you will be responsible for driving customer satisfaction, operational results, and efficiency through high-standards for our operations and...
-
Operations Manager
hace 3 semanas
Ciudad de México, Ciudad de México Indie Campers A tiempo completoRegional Operations ManagerIndie Campers is seeking a highly skilled Regional Operations Manager to oversee the daily operations of our stations within a geographical area. As a key member of our regional team, you will be responsible for driving customer satisfaction, operational results, and efficiency through high-standards for our operations and...
-
Restaurant Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México Sukiya A tiempo completoJob Title: Restaurant Operations Manager Job Summary: We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Sukiya. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and...
-
Financial Operations Manager
hace 7 días
Ciudad de México, Ciudad de México Auberge Resorts, Llc A tiempo completoHOA Accounting Manager Job DescriptionThe HOA Accounting Manager is a key role within our community, responsible for ensuring the accuracy and timely delivery of financial reports for homeowner associations and residential operations related to hotel and third-party services.Responsibilities:Engage with Homeowners, Board Members, Operations, External...
-
Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Blueground A tiempo completoOperations ManagerAt Blueground, we're on a mission to make people feel at home wherever they choose to live. As an Operations Manager, you'll play a critical role in ensuring our guests have the peace of mind, flexibility, and confidence they need to explore life's latest adventures.We're a rapidly growing company with a presence in 32 cities worldwide, and...
-
Procurement Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Copeland A tiempo completoProcurement Operations ManagerThis role is responsible for leading the purchasing team in validating purchasing requirements to qualify suppliers, onboarding suppliers, and executing supplier master file management. The Procurement Operations Manager will also oversee catalog enablement within procurement systems and ensure contracts are effectively enabled...
-
Operations Manager
hace 4 días
Ciudad de México, Ciudad de México Stripe A tiempo completoAbout the RoleStripe is seeking an experienced Operations Manager to lead our Technical Support team. As a key member of our operations team, you will be responsible for managing a team of Operations Associates, driving process improvements, and ensuring seamless support for our users.Key ResponsibilitiesRecruit, manage, and develop a team of Operations...
-
Vendor Operations Manager
hace 3 días
Ciudad de México, Ciudad de México Michael Page A tiempo completoJob SummaryWe are seeking a Vendor Operations Manager to oversee and analyze operations reports for all chains. The successful candidate will be responsible for supervising and auditing the Natural Insight App, as well as managing Direct Store Delivery (DSD) operations and replenishment processes. This role will also involve leading and participating in...
-
Operations Area Manager
hace 3 semanas
Ciudad de México, Ciudad de México Indie campers A tiempo completoJob Title: Operations Area ManagerIndie Campers is seeking an experienced Operations Area Manager to oversee the daily operations of our stations within a geographical area. As a key member of our regional team, you will be responsible for driving customer satisfaction, operational results, and efficiency.Key Responsibilities:Oversee day-to-day local...
-
Operations Manager
hace 4 semanas
Ciudad de México, Ciudad de México Blueground A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our Mexico City team. As an Operations Manager, you will play a critical role in the implementation, adaptation, and continuous improvement of our business systems and processes in your city.Your primary focus will be on getting our new properties ready for move-in, managing and training...
-
Operations Manager
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Operations Manager to join our team at Marriott International, Inc. The successful candidate will be responsible for assisting in the successful execution of all hotel operations, managing staff, and ensuring that standards and procedures are being followed.Key ResponsibilitiesLead and manage a...
-
Restaurant Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Sukiya A tiempo completoJob Title: Restaurant Operations ManagerWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Sukiya. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including kitchen operations, team management, and customer service.Key...
-
Operations Manager
hace 4 semanas
Ciudad de México, Ciudad de México Sagan A tiempo completoJob Title: Operations ManagerLocation: Remote (Ability to work within specified time zones as needed)Salary Range: up to 4000 USDWork Schedule: 6:00 AM to 4:00 PM PT, Monday - FridayJob Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap...
-
Operations Manager
hace 4 semanas
Ciudad de México, Ciudad de México Sagan A tiempo completoJob Title: Operations ManagerLocation: Remote (Ability to work within specified time zones as needed)Salary Range: up to 4000 USDWork Schedule: 6:00 AM to 4:00 PM PT, Monday - FridayJob Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap...
-
Change Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México myGwork A tiempo completoUnlock Your Potential as a Change Operations ManagerJoin myGwork, an inclusive employer and a member of the LGBTQ+ business community, in this exciting opportunity to drive continuous performance improvements and support key site initiatives.About the RoleThe Change Operations Manager is a critical member of the Fulfillment Center's leadership team,...
-
Manufacturing Operations Manager
hace 3 días
Ciudad de México, Ciudad de México Lear Corporation A tiempo completo**Job Title:** Manufacturing Operations Manager**About the Role:**Lear Corporation is a leading Tier 1 automotive supplier serving all major automotive manufacturers. We're seeking a dedicated Manufacturing Operations Manager to join our team in Torreon, Coahuila.**Key Responsibilities:**- Manage and coordinate manufacturing functions to ensure quality,...