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Technical Consultant
hace 2 meses
As an Associate Technical Consultant at Okta, you will play a critical role in helping our customers unlock the full potential of our identity solutions. With a strong focus on customer success, you will work closely with our customers to design and implement secure and scalable identity management solutions that meet their unique needs.
Key Responsibilities:
- Provide hands-on implementation and deployment services to our customers, ensuring seamless integration with their existing systems.
- Collaborate with our customers to gather and analyze post-sales requirements, and communicate technical and functional solutions to meet their needs.
- Develop and deliver high-quality design and deployment solutions, resulting in exceptional customer satisfaction.
- Manage project scope, schedule, status, and documentation, ensuring timely and efficient delivery.
- Mentor and train customers on our identity solutions, empowering them to achieve their goals.
- Act as a liaison between customers and our product management team, driving product development and innovation.
- Lead interaction and collaboration with our engineering and support teams to address escalated issues and ensure seamless customer experience.
Requirements:
- 3-5 years of experience as a technical consultant delivering solutions to external customers.
- Strong knowledge of identity federation and robust access control models, including OAuth, OpenID Connect, SAML 2.0, and WS-Federation.
- Experience with enterprise web technologies, security, and cutting-edge infrastructures.
- Ability to work independently and multi-functionally, supporting the development of client work.
- Knowledge of typical enterprise identity life cycle management processes and standards.
- Ability to multitask and manage multiple customer engagements.
What We Offer:
As a Full-Time Okta employee, you can expect a dynamic work environment, providing the best tools, technology, and benefits to empower your success. We celebrate a variety of perspectives and experiences, and we're looking for lifelong learners and people who can make us better with their unique experiences.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.
