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Ford Credit IT is seeking a seasoned Technical Program Manager to lead our digital transformation efforts. As a key member of our team, you will be responsible for driving the development and implementation of data analytics and experimentation solutions.
Key Responsibilities- Coordinate and facilitate team workflow, ensuring alignment with cross-functional teams and stakeholders.
- Create an environment that fosters high-performing teams, driving excellence in product development and delivery.
- Facilitate conversations to achieve user story completion, ensuring acceptance criteria is actionable and aligned with business objectives.
- Utilize the product roadmap to guide team efforts, delivering high-value outcomes that meet business needs.
- Review proposed product or service technical designs against relevant policies, standards, and principles, staying aware of industry standards and their impact.
- Facilitate sprint planning, backlog refinement, retrospectives, demos, and daily standups, ensuring team alignment and progress.
- Bias for action to remove blockers and impediments, driving team efficiency and productivity.
- Experience with JIRA, setting up filters, dashboards, reports, and other tools to support team success.
- Identify opportunities to improve team processes and norms, driving continuous improvement.
- Effective communication and collaboration with globally distributed teams, ensuring seamless project execution.
- Support and motivate team members during challenging times, maintaining high morale and team engagement.
- Adaptability and openness to change, adjusting to evolving team and project needs.
- Minimum 5-10 years of experience in digital transformation, preferably in data analytics and experimentation.
- Ability to guide and drive teams based on cross-functional alignments.
- Capacity to make data-driven decisions, aligning product roadmaps with business objectives.
- Participation in engineering team ceremonies to drive execution of analytics, experimentation, and visualization projects.
- Collaboration with multiple stakeholders to ensure smooth project delivery.
- Driving conversations with cross-functional teams and technical stakeholders to resolve dependencies.
- Strong ITSM skills in problem and release management.
- Ability to author key processes and emphasize documentation.
- Knowledge of platforms such as Adobe AEM, Adobe Analytics/ADP, Adobe Target, Optimizely, and Content Square, or similar capabilities.
