Technical Consulting Manager

hace 3 semanas


Ciudad de México, Ciudad de México Salesforce A tiempo completo
About the Role

Salesforce is currently seeking a highly skilled and experienced Manager, Technical Consulting to join our Global Delivery Centre team. As a key member of our team, you will play a meaningful part in managing, training, and building the careers of our technical consulting team. Our Manager, Technical Consulting role will be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.

Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. As a Technical Consulting Manager, you will help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.

  • Lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.
  • Work closely with delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.
  • Manage up to 10 direct reports and deliver technical work on projects at 50% utilization.
Requirements
  • Experience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.
  • Experience in agile and hybrid SDLC models including full lifecycle deployments.
  • 10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.
Preferred Qualifications
  • Salesforce.com Certifications (Admin, Developer).
  • Agile SCRUM Master Certification.
  • Experience with the Vlocity suite of products.


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