Service Desk Support Specialist
hace 2 días
**About Wipro Limited**
Wipro Limited is a leading technology services and consulting company that helps clients achieve their digital transformation goals. With a strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
**Job Summary**
We are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and resolving issues for our clients. This is an excellent opportunity to work with a leading technology company and contribute to the success of our clients.
**Key Responsibilities**
- Provide technical support and resolve issues for clients via phone, email, or chat
- Manage and resolve tickets in a timely and efficient manner
- Collaborate with internal teams to resolve complex issues
- Develop and maintain knowledge of our products and services
**Requirements**
- 2+ years of experience as a Service Desk Analyst
- Intermediate English level
- Remote troubleshooting experience
- Ticket management experience
**What We Offer**
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about technology, we encourage you to apply for this exciting opportunity.
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