BPO Manager Position at Jobbydoo

hace 1 mes


Ciudad de México, Ciudad de México Jobbydoo A tiempo completo
About the Company: Jobbydoo is a recognized leader in the customer service and call center sector, renowned for its excellence in providing technological services. Our dynamic and collaborative work environment offers opportunities for professional growth and personal development for our team members.

Job Requirements:
  • University education with a degree.
  • Advanced English proficiency.
  • Extensive experience in call centers.
  • Strong personnel management skills.

Job Responsibilities:
  • Supervise service provision in accordance with contractual commitments.
  • Ensure compliance with SLA parameters in the account.
  • Review and supervise projects to guarantee quality and timely delivery.
  • Efficiently resolve technical and operational problems.
  • Effectively manage resource allocation and retention for successful delivery.

Additional Benefits and Perks:
  • Competitive monthly salary of 45,000 to 55,000.
  • Food vouchers.
  • Medical, dental, and vision expenses.
  • Major medical expenses insurance.
  • 30 days of Christmas bonus.
  • 14 days of vacation.
  • Social security.
  • Profits.
  • Quarterly bonuses.
  • Professional growth and development opportunities.
  • Collaborative and dynamic work environment.
  • Additional benefits such as bonuses and work tools.

We are seeking a skilled BPO Manager to join our team at Jobbydoo. If you have a strong background in customer service and call center management, we encourage you to apply for this exciting opportunity.



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