BPO Manager Position at Jobbydoo
hace 1 mes
Job Requirements:
- University education with a degree.
- Advanced English proficiency.
- Extensive experience in call centers.
- Strong personnel management skills.
Job Responsibilities:
- Supervise service provision in accordance with contractual commitments.
- Ensure compliance with SLA parameters in the account.
- Review and supervise projects to guarantee quality and timely delivery.
- Efficiently resolve technical and operational problems.
- Effectively manage resource allocation and retention for successful delivery.
Additional Benefits and Perks:
- Competitive monthly salary of 45,000 to 55,000.
- Food vouchers.
- Medical, dental, and vision expenses.
- Major medical expenses insurance.
- 30 days of Christmas bonus.
- 14 days of vacation.
- Social security.
- Profits.
- Quarterly bonuses.
- Professional growth and development opportunities.
- Collaborative and dynamic work environment.
- Additional benefits such as bonuses and work tools.
We are seeking a skilled BPO Manager to join our team at Jobbydoo. If you have a strong background in customer service and call center management, we encourage you to apply for this exciting opportunity.
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