Senior Business Operations Coordinator

hace 1 día


Guadalajara, Jalisco, México Arrow Electronics, Inc. A tiempo completo
Job Summary
Arrow Electronics, Inc. is seeking a motivated and results-driven Senior Business Operations Coordinator to join our team. This role will be responsible for managing the overall account relationship and day-to-day sales activities by providing exceptional service and support to our assigned customer base.

About Arrow Electronics, Inc.
As a global provider of products, services, and solutions, Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With $33 billion in sales, we develop technology solutions that improve business and daily life. Our company maintains 228 locations worldwide with over 90 locations served.

Key Responsibilities
  • Manage the overall account relationship and day-to-day sales activities by providing professional, timely, and accurate responses to customer inquiries and requests.
  • Work with internal and external resources to facilitate work, quoting, fulfilling demand, and troubleshooting other customer requirements.
  • Owner of the overall Quote to Order Processes and order preparation for specified customers, coordinates resources and processing of quotations, works with management to set pricing.
  • Facilitate pre-sales and post-sales problems, provide proactive notification to customer of changes to delivery status, work with appropriate supplier contacts and internal departments.
  • Liaison between sales team- ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion.
  • On-going Sales Support activities for the Order to Invoice process. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.

Requirements
  • 2+ years of experience within similar roles.
  • Advanced English skills (Conversation and written).
  • Experience in Sales, Customer Support, or operations.

Benefits
  • Competitive financial compensation, including various compensation plans and a solid benefits package.
  • $21,191.67 - $26,750.00 MXN monthly salary, with opportunities for growth and development.
  • 30 days of Christmas bonus, 40% vacation premium, 12 vacation days plus 2 floating days, sick days, and holidays.
  • Vision and Dental Assistance, Life Insurance, Healthcare Insurance, 10% Food/Pantry Vouchers, Restaurant Vouchers, 13% Savings Fund, and more.

Location and Time Type
MX-JAL-Tlaquepaque, Mexico (HPE Guad office), Full time.

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