Collector Specialist
hace 3 semanas
The Collections Specialist 3 performs a variety of assignments with limited complexity, focusing on accuracy and attention to detail. This role works under general supervision and established procedures, applying detailed knowledge of specialized administrative and technical skills. The Collections Specialist 3 understands how duties relate and integrate with others in the team and unit, exchanging moderately complex information with others.
Responsibilities:- Utilizes advanced negotiation skills to resolve delinquency issues, researching problems and developing external contacts.
- Shares knowledge with less experienced collectors, interpreting procedures and instructions to resolve delinquencies.
- Increases the recovery of past due portfolios, complying with established operational processes and quality objectives.
- Provides telephone collection services to clients, ensuring exceptional client experience and meeting specific metrics.
- Assesses risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
- Work under pressure, decision-making, problem-solving, and negotiation skills.
- Ability to remain focused and manage frustration while addressing client needs or organizational issues.
- At least 1 year of experience in a similar role.
- High School diploma or equivalent.
Citi is an equal opportunity and affirmative action employer, committed to diversity and inclusion. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Collector Specialist 3
hace 2 meses
Monterrey, Nuevo León, México 08795 Tarjetas Banamex, S.A. de C.V., SOFOM, E.R. A tiempo completoJob Title: Collector Specialist 3The Collector Specialist 3 plays a crucial role in our organization, performing a variety of assignments with limited complexity. This position requires a high level of accuracy in tasks performed, and the individual will work under general supervision and established procedures. The Collector Specialist 3 may service a range...
-
Collector Specialist 3
hace 4 semanas
Monterrey, Nuevo León, México 08795 Tarjetas Banamex, S.A. de C.V., SOFOM, E.R. A tiempo completoJob Summary:The Collections Specialist 3 plays a crucial role in resolving delinquency issues and recovering past due portfolios. This position requires advanced negotiation skills, research, and problem-solving abilities to interpret procedures and instructions.Responsibilities:Utilize advanced negotiation skills to resolve delinquency issues and increase...
-
On Premise Specialist
hace 3 semanas
Monterrey, Nuevo León, México Edrington A tiempo completo**Job Summary**The On Premise Specialist is a key commercial role responsible for delivering brand objectives and executing activation plans in top accounts. This includes managing and engaging with key account customers and consumers, as well as building trade relationships and partnerships with lifestyle brands.**Key Responsibilities**Manage and engage...
-
Collection Specialist
hace 3 semanas
Monterrey, Nuevo León, México Segoso Caribbean A tiempo completoWe are seeking a highly skilled Collection Trainer to join our team at Segoso Mexico, a leading collections agency in Monterrey, Mexico.The ideal candidate will have exceptional leadership and mentoring skills, with the ability to drive results and improve account handling processes.Responsibilities will include:Leading and managing a team of...
-
Collections Specialist
hace 2 meses
Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo**SUMMARY** Work closely with the Collections Team on general administrative tasks to ensure payment processing of invoices. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. - Provide requested invoice documentation as needed for the processing of payments, which can include printing, resubmitting and uploading...
-
Collections Specialist
hace 7 días
Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo**SUMMARY** Work closely with the Collections Team on general administrative tasks to ensure payment processing of invoices. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. - Provide requested invoice documentation as needed for the processing of payments, which can include printing, resubmitting and uploading...
-
Collections Specialist
hace 16 horas
Monterrey, México PRO TRANS INTERNATIONAL A tiempo completo**SUMMARY** Work closely with the Collections Team on general administrative tasks to ensure payment processing of invoices. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. - Provide requested invoice documentation as needed for the processing of payments, which can include printing, resubmitting and uploading...
-
On Premise Specialist
hace 4 meses
Monterrey, México Edrington A tiempo completo**Requisition Id**:1914**Location**:NLEAbout Edrington Edrington’s vision is to give more by building the world’s leading portfolio of exceptional super premium spirits and we will do that by becoming the world’s leading super premium brand builder. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing...
-
On Premise Specialist
hace 4 meses
Monterrey, México Edrington A tiempo completo**Requisition Id**:1914**Location**:NLE, MXAbout Edrington Edrington’s vision is to give more by building the world’s leading portfolio of exceptional super premium spirits and we will do that by becoming the world’s leading super premium brand builder. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing...