Program Manager for Continuous Improvement

hace 3 semanas


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled Program Manager for Continuous Improvement to join our team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. As a key member of our Operational Excellence team, you will be responsible for standardizing and improving FBA processes across all our distribution centers.

Key Responsibilities
  • Analyze processes to identify areas for improvement and drive continuous enhancements to the supply chain design.
  • Collaborate with the ACES team to coordinate and improve processes across all Fulfillment Centers and business teams.
  • Develop and implement process improvement initiatives using data and metrics.
  • Build mechanisms for reporting and dashboarding to track progress and identify opportunities for improvement.
About the Team

You will be part of a dynamic team that is passionate about delivering exceptional customer experiences while driving cost savings. We are looking for someone who is obsessed with process improvement and has a strong background in Lean and Six Sigma methodologies.

Requirements
  • Bachelor's degree in a relevant field.
  • 4+ years of program or project management experience, with a focus on process improvement.
  • 4+ years of working cross-functionally with tech and non-tech teams.
  • Advanced knowledge of Excel, including pivot tables, charts, and data cleansing.
  • English language proficiency at an advanced level.
Preferred Qualifications
  • 4+ years of driving end-to-end delivery and communicating results to senior leadership.
  • Experience in stakeholder management and dealing with multiple stakeholders at varied levels of the organization.
  • Experience building processes, project management, and schedules.
  • Advanced knowledge of Excel and SQL.


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