Continuous Improvement Program Manager, FBA Operations
hace 1 semana
As the Program Manager for Continuous Improvement within the FBA division, you will play a pivotal role in standardizing and enhancing operational processes across our distribution centers.
Key Responsibilities
- Conduct thorough analyses of existing processes to identify areas for enhancement and drive continuous improvements in supply chain design.
- Regularly visit fulfillment centers to test and implement new changes effectively.
- Develop and maintain reporting mechanisms and dashboards to track performance metrics.
- Collaborate closely with the ACES team to coordinate efforts and optimize processes across all fulfillment centers, while working with business teams to uncover opportunities for improvement.
About the Team
You will be an integral member of the Operational Excellence team, utilizing proven methodologies such as Lean and Six Sigma to facilitate impactful changes. Your focus will be on enhancing the customer experience while minimizing costs.
Basic Qualifications
- Bachelor's degree.
- A minimum of 4 years of experience in program or project management.
- At least 4 years of experience working collaboratively with both technical and non-technical teams.
- Proven track record of defining and implementing process improvement initiatives driven by data and metrics.
- Intermediate proficiency in Excel, including skills in pivot tables, charts, and complex formulas.
Language Proficiency
- Advanced level of English, both written and spoken.
Preferred Qualifications
- 4+ years of experience managing end-to-end project delivery and communicating results to senior leadership.
- Experience in stakeholder management, effectively engaging with diverse stakeholders across various organizational levels.
- Demonstrated ability in building processes, managing projects, and developing schedules.
- Advanced knowledge of Excel (including Pivot Tables and VLookUps) and SQL.
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