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Customer Service Representative
hace 2 meses
**National Company Seeks: Customer Service Representative**
**Job Summary:**
We are seeking a highly skilled Customer Service Representative to join our team at Tech Mahindra De México, S. De R.L. De C.V. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
**Key Responsibilities:**
* Provide excellent customer service to clients via phone, email, and chat
* Handle customer inquiries and resolve issues in a timely and professional manner
* Meet or exceed sales targets through cross-selling and upselling
* Retain customers through effective communication and issue resolution
* Collaborate with internal teams to resolve customer issues and improve overall customer experience
**Requirements:**
* Advanced English language skills
* Bachelor's degree with a valid certificate
* Availability to work a variety of shifts, including evenings and weekends
* Ability to work in a fast-paced environment and meet sales targets
* Previous experience in a call center environment, preferably in customer service, sales, and retention
* Valid documentation
**What We Offer:**
* Competitive average monthly salary of 18,000 pesos (paid by the hour)
* Comprehensive benefits package, including medical, dental, and life insurance
* Opportunities for career growth and professional development
* Direct hiring by the company
* Quincenal payment
* Paid training and certification
**If you meet the profile and are interested in this opportunity, please submit your application. We will contact you for an initial interview.**
