Order Management Analyst

hace 2 meses


Ciudad de México, Ciudad de México Lenovo A tiempo completo

Job Summary

We are seeking a highly organized and detail-oriented Order Fulfillment Specialist to join our team at Lenovo. As an Order Fulfillment Specialist, you will be responsible for maintaining accurate customer records, processing orders, and providing exceptional customer service.

Key Responsibilities

  • Maintain accurate customer records in all software systems, including CRM, ECC, and accounting programs.
  • Process orders in a timely and efficient manner, ensuring that all necessary information is accurate and up-to-date.
  • Respond to internal customer inquiries regarding order status, delivery dates, and other related information.
  • Communicate with sales staff and master planning to verify order information and resolve any discrepancies.
  • Provide backup support to the master planning and business operations team.
  • Maintain file systems and perform daily filing tasks for all orders.

Requirements

  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and accuracy.
  • Ability to work effectively in a team environment.

Additional Information

This role is responsible for supporting the business operations team at Lenovo. The successful candidate will have excellent communication and organizational skills, with the ability to work effectively in a team environment.



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