Digital Change Management Analyst

hace 3 días


Ciudad de México, Ciudad de México HSBC A tiempo completo
Job Title: Digital Change Management Analyst

HSBC is seeking an experienced Digital Change Management Analyst to join our team in the role of Digital Change Management Analyst. The successful candidate will support the Digital Change Management Lead in delivering Wealth and Personal Banking Digital products to global markets.

Key Responsibilities:
  • Support analysis and production of change impact assessment and Go To Market (GTM) plan
  • Support detailed operational impact assessment
  • Ensure compliance to any relevant in-country regulatory approvals and governance
  • Support ongoing adoption and benefits tracking
  • Support all business readiness activity associated with an individual release of new features
Requirements:
  • Experience working with individual countries or a region to support business readiness activity for delivery of digital change
  • Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
  • Strong planning and governance skills
  • Subject Matter Expertise of digital channels, including technical, market place and customer considerations
Skills:
  • Ability to manage more than one feature activation simultaneously
  • Fulfillment of target activation, tasks and approval on committed plan
  • Flexibility to manage stakeholders and team members with various work styles, ways of working, and priorities

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.



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