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Director of Entertainment and Experiences

hace 2 meses


Ciudad de México, Ciudad de México Accor Hotels A tiempo completo
Job Summary:

As a key member of our team, we are seeking an experienced Director of Entertainment and Experiences to join our luxury hotel in Cancun, Mexico. This individual will be responsible for developing and implementing community services and entertainment programs, as well as ensuring exceptional guest satisfaction.

Key Responsibilities:
  • Develop and plan community services and entertainment programs, including special events and contract services.
  • Establish schedules and methods for providing entertainment services and identify resource needs.
  • Participate in the development of goals and objectives, as well as policies and procedures, and make recommendations for changes and improvements.
  • Prepare community event and entertainment publicity, and coordinate referral systems and the publication of seasonal brochures.
  • Identify community needs and recommend appropriate programs related to the area of assignment.

Requirements:
  • Experience in a similar leadership role for 3+ years, preferably in a luxury and/or lifestyle hospitality setting.
  • Proven track record of providing exceptional guest satisfaction and community engagement.
  • Strong leadership and communication skills, with the ability to work effectively with diverse groups and stakeholders.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us:

We are a global hospitality company committed to delivering exceptional experiences to our guests. Our team is passionate about creating memorable moments and exceeding expectations.