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IT Operations Specialist
hace 2 meses
Job Summary: We are seeking a highly skilled IT Operations Specialist to join our team at Te Connectivity. As an IT Operations Specialist, you will be responsible for supporting the installation and configuration of computer hardware and software, as well as providing technical support to employees with IT-related issues.
Key Responsibilities:
- Supports the installation and configuration of computer hardware and software, including network infrastructure and servers.
- Provides technical support to employees with IT-related issues, including troubleshooting and resolving problems with desktops, laptops, and mobile devices.
- Monitors and troubleshoots equipment and assists with logging and documentation, cabling, racking, and server installations.
- Coordinates and diagnoses technical issues with personal computers, mobile devices, printers, and related systems.
- Develops and implements standard operating procedures and customer service guidelines relating to remote IT support.
- Responsible for IT and cybersecurity local audits, ensuring compliance with IT and business policies, procedures, and service guidelines.
Requirements:
- Bachelor's Degree in Computer Systems Engineering or related field.
- Minimum 3-5 years of experience as an IT Analyst.
- Advanced/Fluent English language skills.
Competencies:
- Technical skills: Network, Telecomm, Structured Cabling, Windows, Milestone, Infinias, Mobile devices, Office 365, Backup tapes handling, PC Support.
- Soft skills: Problem Solving, Priority setting, Action Oriented, Approachability, Drive for results, Customer Service, Communication Skills.
Values:
- Integrity, Accountability, Inclusion, Innovation, Teamwork.
