Cloud Solutions Architect

hace 1 semana

Ciudad de México, Ciudad de México Rackspace Technology A tiempo completo
About the Role

We are seeking a highly skilled Cloud Solutions Architect to join our team at Rackspace Technology. As a Cloud Solutions Architect, you will be responsible for designing, developing, and implementing cloud-based solutions that meet the needs of our clients.

Key Responsibilities
  • Cloud Architecture and Design
    • Design cloud architecture and complete plans and specifications to develop solutions.
    • Collaborate with product managers and engineers to develop specifications for new cloud-based products/services, applications, and solutions.
  • Cloud Migration and Deployment
    • Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model.
    • Work with customers to enable a DevOps culture and modernize operations and release strategies.
  • Cloud Service Delivery
    • Establish credibility and build impactful relationships with our customers to enable them to be cloud advocates.
    • Participate in deep architectural discussions to build confidence and ensure customer success when building new or migrating existing applications, software, and services on the AWS platform.
  • Cloud Education and Training
    • Conduct deep-dive "hands-on" education/training sessions to transfer knowledge to customers interested in AWS and to ensure our SAs are up to date.
  • Cloud Communication and Collaboration
    • Encourages others to listen attentively and engage with the speaker by asking appropriate open-ended questions; reflects on and reiterates key points and clarifies messages to help others reach agreement.
    • Monitors non-verbal reactions of others to identify and respond to areas of interest or concern.
    • Ensures all viewpoints have been heard and discussed before reaching conclusions, offering guidance or asserting own views.
  • Cloud Leadership and Coaching
    • Influences and coaches others across the business unit/function to work independently and identify areas for improvement in work processes.
    • Encourages and motivates people to achieve high standards of excellence by consistently raising the bar and coaching others to achieve results.
    • Sets challenging and realistic goals for others; proactively considers the business unit/function's goals to prevent conflicts of interests and communicates goals to teams.
  • Cloud Problem-Solving and Innovation
    • Provides guidance and expertise to analyze data and patterns and assess the root cause of complex, non-routine problems.
    • Collaborates with others across disciplines to brainstorm and execute solutions to the most complex, uncommon problems.
    • Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.
  • Cloud Communication and Documentation
    • Creatively develops tools, visual aids, and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data).
    • Guides others on the best practices and approaches for creating clear, concise, and organized communication materials to convey technical concepts in a user-friendly way.
    • Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences.
  • Cloud Customer Service and Support
    • Exceeds customers' expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
    • Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
  • Cloud Project Management
    • Prioritizes workload and ensures that deadlines are successfully met; delegates or seeks additional staff when necessary.
    • Identifies short- and long-term barriers to completing project plans and takes corrective action to meet deliverable objectives.
    • Manages multifaceted projects or assignments, such as projects that have several separate components, with minimal error and without missing important deliverables.
Requirements
  • Fluent, Bi-lingual (Spanish and English)
  • 8 – 11 years of experience in the field of role required
  • Scripting/Programing language/Configuration Management/Container (1 or more at 100 level)
  • Continuous Integration / Continuous Deployment
  • VCS (Git Based VSC)
  • Artifact Repository familiar with one of the popular artifact management tools
  • CI/CD tools
  • Operating System familiar with Linux or Windows OS
  • Cloud Skill Baseline
  • Automation
  • IaC
  • Strong Presentation skills with a high degree of comfort speaking with executives, IT management, and developers.
  • Excellent communication skills with an ability to right level conversations
  • Demonstrated ability to adapt to new technologies and learn quickly
  • While this is a remote role, there may be some rare instances for travel to customer offices. Low probability of this, but don't want to rule it out.
Desired
  • AWS Certifications
  • GCP Certifications
  • Azure Certifications
  • CNCF Certifications
  • Fluent, Bi-lingual (Spanish and English): interviews will be held in English.
  • If located in Mexico: Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico, and Puebla. This opportunity is a permanent remote job, but you need to be based in Mexico at one of the mentioned locations.

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