Strategic HR Operations Expert

hace 2 meses


Xico, México Pearson A tiempo completo

We are seeking an experienced Strategic HR Operations Expert to join our Corporate Human Resources team at Pearson. As a key member of our team, you will play a crucial role in driving operational excellence and compliance across the region.

About the Role:

This is a full-time position based in a hybrid work environment. We estimate the salary for this role to be around $85,000 per year, depending on location and experience.

Key Responsibilities:

  • Support the implementation of new operating models and process improvements across the region.
  • Maximize the value of services across the employee hire-to-retire lifecycle through exceptional delivery and expert support in HR compliance.
  • Manage high-profile escalations through multiple team partnerships, assess root causes, and implement solutions to reduce escalations and improve processes.
  • Partner with our Legal COE teams on local legislation updates, and employee relations matters.
  • Support the management of unions and WC relationships.
  • Manage local vendor performance, including SOW and SLA establishment with our benefits vendors.
  • Support HRBP and COE for any case escalation related to a specific business division.

Requirements:

  • Bachelor's degree or relevant 3-5 years of work experience.
  • Significant local experience in Employee Relations, Benefits, and Compliance matters.
  • Natural ability to discern, organize, and convey complex problems and solutions.
  • Thriving in an environment with an agenda for change, growth, and innovation.
  • Passion for HR, people, and curiosity about new HR trends.

About Us:

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.



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