Revenue Collection Expert

hace 5 días


Ciudad de México, Ciudad de México Ags Llc. A tiempo completo
About the Role

We are seeking a highly skilled Revenue Collection Expert to join our team at Ags LLC. In this role, you will be responsible for effectively assisting in collections by monitoring and maintaining AR records and accounts. You will work closely with the Accounts Receivable Department to ensure timely collection of payments.

Key Responsibilities:

  • Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
  • Providing customer service regarding collection issues.
  • Process check requests for customer refunds.
  • Process and review account adjustments.
  • Resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts.
  • Customer calls, account adjustments, small balance write-off, customer reconciliations, and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
  • Posting of invoices to customer portals.
  • Sending out statement and invoice copies.
  • Respond to customers' requests for assistance with accounts.
  • Weekly and monthly reporting of aging and collection efforts.
  • Assist with special projects as needed.

Internal Controls

As a Financial Recovery Specialist, you will be directly accountable for documenting and following relevant internal controls over financial reporting. Additionally, you will assist subsidiaries and other departments in documenting and adhering to relevant internal controls over financial reporting for their respective functions.



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