Customer Success Specialist at Fioneer

hace 4 semanas


Ciudad de México, Ciudad de México SAP Fioneer A tiempo completo

Position Overview

About SAP Fioneer

SAP Fioneer leverages a legacy of exceptional technology alongside a profound comprehension of both corporate and consumer needs. Our mission is to elevate financial services through pioneering software solutions and comprehensive platforms.

We assist organizations within the financial services sector in attaining agility, scalability, and cost-effectiveness via business innovation, cloud technologies, and solutions that encompass banking and insurance operations from start to finish.

Role Summary

We are seeking a motivated individual, preferably a recent graduate holding a Bachelor’s or Master’s degree in computer science or information technology, eager to embark on a career journey within a global organization characterized by a vibrant and collaborative atmosphere.

As a Customer Success Specialist, you will be an integral part of our client support division, delivering vital assistance to our clientele. This entry-level role provides a rich learning experience, featuring mentorship and coaching initiatives designed to enhance your expertise in incident management, business analysis, customer relations, incident tracking, and resolution.

Qualifications

A Bachelor’s or Master’s degree in Information Technology, Computer Science, Software Engineering, or a related discipline.

Excellent problem-solving capabilities coupled with strong communication skills.

A proactive mindset suitable for remote work and a desire to thrive in a fast-paced setting.

Ability to collaborate effectively within a team-oriented environment.

Proficiency in English, both written and spoken.

Benefits

Why Choose Us?

Global Reach – Engage with clients across the globe.

Ongoing Development – Access extensive training and continuous support to cultivate new skills and progress in your career.

Innovative Culture – Become part of a dynamic and collaborative team dedicated to advancing innovation in financial services.

Attractive Compensation – Receive a competitive salary from the outset, along with opportunities for professional advancement.



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