Spa Hospitality Associate
hace 4 semanas
Job Overview: As a Spa Receptionist, you will be the first point of contact for our guests, ensuring they receive exceptional service and creating memorable experiences.
About Hilton Worldwide, Inc.
Hilton is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are dedicated to providing exceptional guest experiences across our global brands.
Salary: This role offers an estimated annual salary of $45,000 - $65,000 depending on location and experience.
Key Responsibilities:
- Greet and assist clients in a friendly and professional manner.
- Manage customer feedback to ensure issues or compliments are escalated for long-term improvements.
- Ensure client experience is proficient including bookings, payments, and consultation cards.
- Adhere to cash handling procedures.
- Interact and communicate effectively with clients, members, team members, guests, and management team.
Requirements:
- Committed to delivering high levels of customer service.
- Excellent grooming standards.
- Ability to work in a consistently professional and helpful manner.
What it's like to work for Hilton:
Hilton is a dynamic and fast-paced environment that values its employees and provides opportunities for growth and development. Our teams are passionate about delivering exceptional guest experiences and making a positive impact in the communities we serve.
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