IT Asset Management Specialist
hace 2 días
We are seeking a highly skilled IT Asset Management Specialist to join our team at Ikraft Solutions. As an Asset Specialist, you will play a critical role in providing exceptional service to our customers and delivering high-quality solutions to our clients.
Key Responsibilities:- Act as the primary point of contact for IT Asset Management services, providing support to the account team and ensuring timely delivery of reports.
- Develop and maintain relationships with key stakeholders, including account team members and cross-functional teams.
- Collaborate with the account team to identify and resolve issues, and provide proactive feedback to improve service delivery.
- Research and develop work-level instructions, process flows, and customer-facing documentation to support ITAM services.
- Produce and present regular reporting to the account team, highlighting key metrics and trends.
- High school diploma or equivalent.
- Advanced Excel skills, including macro development.
- Strong English written and verbal communication skills.
- Basic technology skills, including system platforms.
- Strong presentation, communication, organization, multitasking, and time management skills.
- Demonstrated ability to communicate effectively at all levels of the organization.
- Ability to meet key deadlines and manage multiple projects simultaneously.
- Competitive salary up to $24,000 per month.
- Major medical expenses coverage.
- Food stamps.
- Vacations bonus.
- Christmas bonus.
- Food aid.
- Daily attendance award.
- Life insurance.
- Funeral expenses insurance.
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