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Payroll Operations Analyst
hace 2 meses
The Payroll Operations Analyst is a critical member of the Payroll Operations Team at Emerson. In this key role, the Analyst will serve as an expert in all areas of Payroll operations support, ensuring the team achieves the desired level of customer service through operational support to meet global service level goals.
Key Responsibilities- Act as a liaison between Payroll Operations, HRIS Operations, and Business Unit Customers, interacting with HR, Employees, other departments, and external vendors to understand their requirements and needs.
- Track resolution of issues and risks critical to production and processes to achieve customer service goals.
- Create adjustments needed to correct balances, hours, earnings, etc., all types of balance adjustments.
- Provide primary support to users and resolve questions in all areas of HCM, specifically Payroll and employee self-service.
- Support employee transfers across Emerson businesses.
- Identify and report unknown/unresolved errors that impact productivity and/or the employee experience.
- Perform regression testing for recurring patches/updates to the HCM and Payroll system functionality based on assigned test scripts.
- Ensure accurate and timely payroll payments to employees on the MX payrolls, which includes multiple states, multiple pay frequencies, and multiple legal entities.
- Complete basic payroll functions, including balance adjustments, mass salary updates, emergency payments, and periodic processing as required.
- Attend periodic training to maintain levels of proficiency.
- Maintain good knowledge in the software tools used to manage and maintain accurate data processing.
- Support benefits functions as it relates to employee contributions for healthcare, pension information, etc.
- Maintain HCM data integrity and confidentiality.
- Provide timely documentation and responses to questions that arrive through the department mailbox, email, and phone requests.
- Research and investigate laws and regulations as needed.
- Follow up with customers and team members on requests timely and accurately.
- Other duties as assigned by management.
- Social Security activities, SDI calculations, generate and review SUA files, variability calculations, build up social security text files.
- Voluntary and non-voluntary terminations calculations.
- Bachelor's Degree in a Human Resources, Payroll, Business, or related field of study.
- 5+ years of related work experience, preferably in a multi-division, multi-state environment.
- Ability to use Microsoft Excel, Microsoft Word, and ten-key by touch.
- Ability to work in a team environment with minimum supervision.
- Excellent communication skills, both verbal and written, with multi-disciplines from the clerical level to senior management.
- Ability to understand tax laws and set up to ensure proper taxation on paychecks.
- Ability to show promptness and urgency in recognizing priority of tasks.
- Ability and willingness to accept change.
- Ability to function effectively in a rapid-paced environment.
- Must be able to think logically and creatively to resolve problems and prevent them from reoccurring.
- Must be detail-oriented and conscious of data confidentiality requirements.
- Ability to understand processes without every detail needing to be defined.
- Must be able to multi-task.
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J, or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity EmployerEmerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
