Senior Product Manager, Worldwide Delivery Service Partner
hace 3 semanas
Do you thrive in a fast-paced environment where you can work backwards from a customer problem statement to design innovative products and experiences? Are you looking for a role where you can have a significant impact on Amazon's business globally?
About the RoleThe Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Product Manager to lead DSP product-related strategic initiatives in LATAM geographies. As a key member of our team, you will be responsible for developing and executing a product strategy that drives business growth and customer satisfaction.
Key Responsibilities- Lead DSP product-related strategic initiatives and monitor the health of the DSP and Delivery Associate (DA) business product strategy and product offering in LATAM geographies.
- Work with cross-functional teams to leverage best practices from various last mile channels and ideate, design, and expand the existing DSP model.
- Develop solutions and paths forward by working with multiple stakeholders and convincing senior management that your solution is the best one.
- Possess strong analytical abilities, relationship building skills, and stellar project management capabilities.
- Strong communication skills, both written and verbal.
- Proven ability to manage multiple, competing priorities simultaneously.
- Demonstrated ability to manage multiple complex projects and competing priorities in an ever-changing environment.
- Business level of Portuguese language.
At Amazon, we're working to be the most customer-centric company on earth. We're constantly re-inventing the customer experience, and our Last Mile operation is a key part of that. We're building a world-class operation capable of exceeding customer expectations by ensuring that their orders are delivered quickly, accurately, and cost-effectively.
-
Senior Product Manager, Worldwide Delivery Service
hace 4 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completoJob DescriptionAre you a seasoned product manager looking to lead a strategic initiative in the last mile business? Do you have a passion for innovation and a track record of delivering results in an ambiguous environment?We are seeking a Senior Product Manager to join our Worldwide Delivery Service Partner (DSP) Product and Strategy organization in LATAM...
-
Service Delivery Manager
hace 4 semanas
Xico, México Xerox A tiempo completoJob DescriptionJob Title: Service Delivery Manager IJob Summary:We are seeking a highly skilled Service Delivery Manager I to join our team at Xerox. The successful candidate will be responsible for managing client relationships and contract delivery of outsourcing/facilities management to end-user customers.Key Responsibilities:Manage client relationships...
-
Senior Manager, Service Delivery Lead
hace 3 semanas
Xico, México Teletech Holdings, Inc. A tiempo completoJob Title: Senior Manager, Service DeliveryAre you a seasoned leader looking to take your career to the next level? Do you have a passion for mentoring and coaching? We're seeking a Senior Manager, Service Delivery to join our team in Mexico City.About the Role:As a Senior Manager, Service Delivery, you will be responsible for leading a team of managers to...
-
P2P Service Delivery Manager
hace 3 semanas
Xico, México Novartis A tiempo completoAbout the RoleAs a P2P Service Delivery Manager at Novartis, you will be responsible for leading the Regional Service Delivery team in multiple countries and languages. Your primary focus will be on ensuring the delivery of service from start to finish in all divisions of Novartis.You will be the key vendor manager and partner for all 3rd parties providing...
-
Senior Product Manager
hace 3 semanas
Xico, México Amazon A tiempo completoJob Title: Senior Product Manager - Last Mile Business StrategyAmazon is seeking a Senior Product Manager to lead the design of our Last Mile business product strategy. As a key member of our Worldwide Delivery Service Partner (DSP) Product and Strategy organization, you will be responsible for leading DSP product-related strategic geo initiatives in LATAM...
-
Senior Manager, Service Delivery
hace 2 semanas
Xico, México Ttec A tiempo completoAre you a leader who thrives in a fast-paced environment? Do you have a passion for mentoring and coaching? We're seeking a Senior Manager, Service Delivery to join our team at TTEC. In this role, you'll be responsible for leading a team of managers to achieve company and client goals. You'll work closely with the Director, Service Delivery to ensure quality...
-
Service Delivery Manager
hace 1 semana
Xico, México Atos A tiempo completo**SERVICE DELIVERY MANAGER**:At Atos, a global leader in data-driven digital transformation, we seek a skilled Service Delivery Manager to oversee the implementation of services within their area of responsibility. With a focus on ensuring contracted services meet agreed volumes and standards, the successful candidate will guarantee service quality and act...
-
Senior Product Manager
hace 3 semanas
Xico, México Amazon A tiempo completoJob Title: Senior Product Manager - Last Mile Business StrategyAmazon is seeking a highly skilled Senior Product Manager to lead the design of our Last Mile business product strategy. As a key member of our Worldwide Delivery Service Partner (DSP) Product and Strategy organization, you will be responsible for leading DSP product-related strategic geo...
-
Infrastructure Manager
hace 3 semanas
Xico, México Citi A tiempo completoThe Senior Manager of Technology Infrastructure is responsible for overseeing the delivery and maintenance of Citi's IT services, ensuring optimal performance and compliance with all service level agreements (SLAs). This role will lead the service management strategy to align IT operations with business needs, continuously improving efficiency and service...
-
Service Delivery Manager
hace 3 semanas
Xico, México Nsc Global A tiempo completoService Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our customers, managing relationships, and driving business growth.Key Responsibilities:Deliver high-quality service to customers, ensuring timely and...
-
Senior Manager, Service Delivery
hace 3 semanas
Xico, México Ttec A tiempo completoAbout the RoleWe are seeking a Senior Manager, Service Delivery to join our team in Mexico City. As a key member of our leadership team, you will be responsible for leading and mentoring managers to achieve company and client goals.Key Responsibilities:Improve key success metrics associated with goals, including Customer Satisfaction Score, Service Level...
-
Service Delivery Manager
hace 3 semanas
Xico, México Nsc Global A tiempo completo**Job Summary**:Nsc Global is seeking a skilled Service Delivery Manager to lead the delivery of exceptional support services to our customers.**Key Responsibilities**:Develop and implement strategies to ensure delivery excellence and customer satisfaction.Manage customer relationships and ensure effective communication.Oversee the coordination of resources...
-
Service Delivery Manager
hace 3 semanas
Xico, México Takeda Pharmaceutical A tiempo completoTransform Patient Care with Takeda PharmaceuticalWe are seeking a highly skilled Service Delivery Manager to join our team at Takeda Pharmaceutical. As a patient-focused company, we are committed to developing novel specialty pharmaceuticals and best-in-class patient support programs.In this role, you will provide specialized expertise in service delivery...
-
Senior Manager, Service Delivery Lead
hace 4 semanas
Xico, México Ttec A tiempo completoAbout the RoleWe are seeking a Senior Manager, Service Delivery to join our team at TTEC. As a Senior Manager, you will be responsible for leading a team of managers to ensure they are on track to meet goals and motivate their teams to deliver exceptional customer experiences.Key ResponsibilitiesImprove key success metrics associated with goals, including...
-
Service Delivery Manager
hace 3 semanas
Xico, México Abb Schweiz Ag A tiempo completoService Manager RoleA challenging opportunity has arisen for a Service Manager to join our team at ABB Schweiz AG. As a key member of our Electrification Services team, you will be responsible for driving service growth and excellence in the Mexico and America Region.Key Responsibilities:Develop and implement service strategies to drive growth and...
-
Cloud Service Delivery Manager
hace 3 semanas
Xico, México L'Oreal A tiempo completo**Cloud Service Delivery Manager**L'Oréal is a global leader in the beauty industry, with a presence in 130 countries. Our ambition is to become the #1 BeautyTech company, and we're looking for a Cloud Service Delivery Manager to help us achieve this goal.The Cloud Service Delivery Manager will be responsible for overseeing the delivery of cloud services to...
-
Senior Product Manager, Customer Experience, Consumables
hace 4 semanas
Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoAbout the RoleWe are seeking a Senior Product Manager to lead efforts in shaping, defining, and developing Customer Experience features that make Amazon the destination for shopping across Consumables verticals.Key ResponsibilitiesDefine a clear vision and roadmap for CX features in coordination with our tech partners.Partner and influence cross-functionally...
-
Service Delivery Manager
hace 2 semanas
Xico, México Ericsson A tiempo completoAbout this opportunityAs a Service Delivery Manager at Ericsson, you will play a central role in steering customer relationships and ensuring superior service delivery. Your duties will encompass overseeing business execution aimed at customer satisfaction, environmental, health, and safety performance of deliveries, and managing the budget. You will also be...
-
Senior Delivery Manager
hace 2 semanas
Xico, México Hashmap A tiempo completo**Job Summary**We are seeking a Senior Delivery Manager to lead our delivery operations in Mexico City, México. The ideal candidate will have 15+ years of relevant experience and 5-7 years of managerial/leadership experience.**Key Responsibilities**Provides direction and guidance for administration and results for multiple departments within a function or...
-
Senior Service Manager
hace 3 semanas
Xico, México Backbase A tiempo completoMeet the ChallengeAs a Senior Service Manager at Backbase, you will oversee a portfolio of current "Run"-in production customers. Your primary goal is to develop and own the Service Excellence practice, focusing on improving customer satisfaction, quality, and stability with our in-production clients.You will promote active, strategic customer engagement at...