Courier Delivery Specialist
hace 2 semanas
Job Summary:
FedEx Express Latin America and Caribbean Division is seeking a skilled Courier to provide exceptional delivery services to our customers. As a Courier, you will be responsible for safely and efficiently delivering packages and documents, while representing the company in a professional manner.
Key Responsibilities:
- Operate non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
- Accomplish accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
- Seek additional business from current customers, attempt to gain new business, and inform sales department of significant changes in customer use/competitor's actions.
- Answer customer questions on FedEx features of service and keep customers informed about the company and its services.
- Ensure that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.
- Determine legality of packages, including special requirements for dangerous goods and international shipments, and separate packages by service type and destination in accordance with established procedures.
- Scan packages according to prescribed procedures and demonstrate proficiency in features of service and equipment.
- Ensure customers have adequate supply of FedEx materials for shipping.
- Meet aircraft and transport packages as required for sorting operations.
- Load and unload aircraft, containers, and company vehicles and operate mechanized ramp equipment to load and unload packages.
- Clean, wash, and perform minor maintenance to company vehicles as necessary and maintain neat and clean personal appearance to uphold company's public image.
Requirements:
- High School diploma
- Basic English skills preferred
- One (1) year professional driving experience
- Must possess appropriate license for vehicle assigned in accordance with specific country regulations
- Good driving record
- Must be 21 years old or older
Skills:
- Ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
- Good verbal and writing communication skills, human relations, and team player
- Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
- Customer orientated with good organizational skills
- Problem Solving Skills
- Accuracy & Attention to Detail
- Planning & Organizing Skills
- Team Working Skills
- Must be able to work variable shifts
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