Courier Delivery Specialist

hace 2 semanas


Ciudad Apodaca, Nuevo León, México Fedex Express Lac A tiempo completo

Job Summary:

FedEx Express Latin America and Caribbean Division is seeking a skilled Courier to provide exceptional delivery services to our customers. As a Courier, you will be responsible for safely and efficiently delivering packages and documents, while representing the company in a professional manner.

Key Responsibilities:

  • Operate non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
  • Accomplish accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
  • Seek additional business from current customers, attempt to gain new business, and inform sales department of significant changes in customer use/competitor's actions.
  • Answer customer questions on FedEx features of service and keep customers informed about the company and its services.
  • Ensure that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.
  • Determine legality of packages, including special requirements for dangerous goods and international shipments, and separate packages by service type and destination in accordance with established procedures.
  • Scan packages according to prescribed procedures and demonstrate proficiency in features of service and equipment.
  • Ensure customers have adequate supply of FedEx materials for shipping.
  • Meet aircraft and transport packages as required for sorting operations.
  • Load and unload aircraft, containers, and company vehicles and operate mechanized ramp equipment to load and unload packages.
  • Clean, wash, and perform minor maintenance to company vehicles as necessary and maintain neat and clean personal appearance to uphold company's public image.

Requirements:

  • High School diploma
  • Basic English skills preferred
  • One (1) year professional driving experience
  • Must possess appropriate license for vehicle assigned in accordance with specific country regulations
  • Good driving record
  • Must be 21 years old or older

Skills:

  • Ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
  • Good verbal and writing communication skills, human relations, and team player
  • Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
  • Customer orientated with good organizational skills
  • Problem Solving Skills
  • Accuracy & Attention to Detail
  • Planning & Organizing Skills
  • Team Working Skills
  • Must be able to work variable shifts


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