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Mexico Travel Experience Leader

hace 2 meses

Campeche, Campeche, México Ventura TRAVEL A tiempo completo

Job Summary

As a Tour Director for Mexico, you will be responsible for leading a group of travelers on a 2-3 week all-country trip, providing exceptional customer service, and ensuring a smooth and enjoyable experience for our clients.

Key Responsibilities

  • Serve as a host, guide, interpreter, and manager to a group of senior travelers (small size 06-12 people)
  • Provide leadership and ensure the well-being, safety, and satisfaction of our travelers
  • Maintain the established travel itinerary and make adjustments as necessary
  • Ensure that services delivered by our partners meet our quality, safety, and sustainable standards
  • Manage daily expenses and keep track of receipts
  • Treat clients like friends and provide exceptional customer service
  • Have a good time and share it with people from German or French-speaking countries

Requirements

  • Advanced knowledge (C2 level) of the German language for communication with clients
  • Fluency in Spanish
  • Official Guide ID from Mexico
  • First Aid Certification (CPR and Heimlich maneuver)
  • Extensive knowledge of Mexico as a travel destination and the passion to show it
  • Interest in sustainable, local & authentic travel
  • Engaging, reliable, and well-organized
  • Good health, high energy level, and positive attitude
  • Friendly, happy, and helpful face of Ventura TRAVEL
  • Practical experience using internet, e-mails, and Google platforms

Preferred Qualifications

  • Good English language communication skills
  • Previous working experience as a Tour Director, specially in Mexico

What We Offer

  • Opportunity to participate in further education for Tour Directors within the company
  • Competitive salary for each tour
  • Further career opportunities such as the possibility to become part of the operational team or travel coordinator for our tour guides
  • International & friendly working environment, with colleagues in Germany, France & Latin America