Customer Service Representative

hace 3 semanas


Ciudad Delicias, Chihuahua, México Gates Corporation A tiempo completo

CUSTOMER SERVICE REPRESENTATIVE

We're looking for ambitious, forward-thinking individuals to join our team as Customer Service Representatives. As a key part of our North American Center of Commercial Excellence, you'll be responsible for supporting large independent distributors and OEM customers in the US.

**Responsibilities:**

- Enter customer orders in Oracle accurately and within established standards
- Monitor the touchless order dashboard daily and remove system holds to progress Customer orders to the Distribution Centers for fulfillment.
- Initiate & expedite production as needed to meet customer requested delivery dates.
- Assist daily operations as needed

**Requirements:**

- Proficient in English (read, write, speak)
- BS/BA Degree required
- Strong attention to detail; must be able to work in a fast-paced environment managing multiple priorities and deadlines.
- Ability to work effectively with other teams and senior-level executives.
- 0-1 years' experience in customer service preferably with a multi-national company



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