Customer Service Representative in Baja California
hace 3 días
We're a leading company in the industry, committed to delivering exceptional customer experiences. Our team is passionate about helping clients achieve their goals.
Job SummaryWe're seeking a skilled Customer Service Representative to join our team in Tijuana, Baja California. As a key member of our support team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide excellent customer service via phone, resolving issues and answering questions in a timely and professional manner
- Develop and maintain a deep understanding of our products and services to effectively address client inquiries
- Collaborate with internal teams to resolve complex issues and improve overall client satisfaction
- Conversational English (B2 level or higher)
- Minimum 6 months of experience in a bilingual call center or customer service environment
- Ability to work independently and as part of a team
- A competitive salary: $4,471 per week (approximately $17,884 per month)
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment
- Benefits package including IMSS, Christmas bonus, profit sharing, vacation time, savings fund, and more
- Discounts at stores, schools, and restaurants
This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to our success. If you're passionate about delivering exceptional service and have a strong work ethic, we encourage you to apply.
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