Customer Service Representative for Tres R in Tijuana

hace 1 día


Tijuana, Baja California, México Tres R A tiempo completo
About the Job

Tres R is seeking a customer service representative to join their team in Tijuana. As a key member of our team, you will be responsible for providing excellent customer service to our clients.

Job Summary

We are looking for a highly motivated and detail-oriented individual to work as a customer service representative. In this role, you will be handling customer inquiries, resolving issues, and providing product information.

Responsibilities
  • Provide exceptional customer service via phone, email, or chat
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and concerns
  • Stay up-to-date on company products and services
Requirements

To be successful in this role, you will need:

  • Bilingual skills (English/Spanish)
  • High school diploma or equivalent
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
Benefits

We offer a competitive salary, paid training, and opportunities for growth and development. Our benefits package includes:

  • Weekly pay with productivity bonus
  • Paid training with bonus
  • Legally-mandated benefits
  • Vacation and vacation premiums
  • Savings fund and voluntary savings plan
  • Health services institution (IMSS)
  • Federal housing credit program INFONAVIT/FONACOT
  • Rewards and recognition program
About Us

Tres R is a leading company in the online media industry, committed to delivering exceptional customer service to our clients. We value our employees and provide a supportive work environment that promotes growth and development.

Location

This role is based in Tijuana, Baja California, Mexico. We are easily accessible by public transportation, and our office is located in a safe and convenient area.

Estimated Salary Range

The estimated monthly salary for this role is $16,636-$22,479, depending on experience and qualifications.



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