IT Support Specialist for SAP Expertise

hace 22 horas


Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completo

We are seeking an experienced IT Support Specialist to join our dynamic team at Danfoss. This individual will play a crucial role in supporting our Enterprise Resource Planning systems, driving innovation and electrification efforts forward.

This position involves collaborating with a global team of dedicated SAP consultants who are actively implementing cutting-edge S4/HANA technology. As our newest team member, you will become part of a cohesive unit that values diversity, inclusivity, and creativity.

Key responsibilities include:

  • Providing qualified solutions to support incidents
  • Maintaining coordination with Problem Coordinators and other team members
  • Communicating with clients to understand their needs and propose solutions
  • Sharing knowledge with colleagues
  • Performing SAP customization in cooperation with the Design team
  • Documenting changes and updates to existing RICEFWs
  • Collaborating cross-functionally with other team members

To be successful in this role, you should have:

  • An educational background in Information Technology or equivalent experience
  • At least 3 years of experience in a similar role, with a strong focus on SAP ECC and S4/HANA, particularly in Production Planning (PP) module and Advanced Planner and Optimizer (APO) component
  • Proficiency in various SAP functions including APO g-ATP, Rule Based ATP, Multi-Level ATP, Capable to Promise (CTP), Back Order Processing, Planning Books, Planning Areas, Process Chains, PP/DS Heuristics, Master Data (BOM, Routings, Workcenters, PRTs), Production and Capacity Planning
  • Expertise in CIF Integration between S/4HANA and APO, as well as Integration scenarios with APO for ATP, DP, and PP/DS
  • A strong self-motivated attitude, competent in your field, and eager to learn while supporting colleagues
  • Excellent knowledge of English language (written & spoken)

We offer a competitive salary range of $85,000 - $110,000 per year, based on experience and qualifications. Additionally, we provide:

  • Career development opportunities
  • Bonus system
  • Paid vacation
  • Opportunity to join Employee Resource Group

Danfoss is a leading engineering company that provides innovative solutions to increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.



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