Business Intelligence Analyst

hace 7 días


Xico, México Citi A tiempo completo
Job Summary

Citi is seeking a highly skilled Business Intelligence Analyst to join our Operations Support team. As an Operations Support Specialist, you will play a critical role in providing day-to-day operations support to our clients and internal stakeholders.

Key Responsibilities
  • Document business processes in an accurate and detailed manner, following established procedures to complete complex assignments.
  • Identify process gaps requiring escalation, offering potential solutions to improve operational efficiency.
  • Assist with inventory management and workflow needs, prioritizing tasks based on risk and service level agreements.
  • Support a range of products and services, analyzing problems and formulating solutions through research and investigation.
  • Navigate, test, and execute moderately complex databases, spreadsheets, and systems to ensure accurate and timely account handling.
  • Collaborate with cross-functional teams to complete assigned tasks, demonstrating clear and concise written and verbal communication skills.
Requirements
  • 1 year of relevant experience in business intelligence, operations, or a related field.
  • Proficient computer and typing skills, with the ability to adapt to new technology quickly and seamlessly.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • High School diploma or equivalent, with a focus on business, finance, or a related field.
Working Conditions

This is a full-time position, working Monday to Friday, 9am to 6pm. The ideal candidate will be based in a dynamic and fast-paced environment, with opportunities for growth and development within the company.



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