Director, Workplace Operations

hace 2 días


Ciudad de México, Ciudad de México Netflix Game Studio A tiempo completo

Job Summary

We are seeking a highly experienced and strategic leader to join our Global Enterprise Ops organization as the Director, Workplace Operations. This role will be responsible for leading the regional workplace team across Latin America, ensuring the smooth running of daily operations and providing best-in-class environments to drive business forward.

Key Responsibilities

  • Directly manage all workplace teams across LATAM, overseeing building operations, food & beverage, front of house, shipping & receiving, events support, employee moves, and Environmental Health & Safety (EHS).
  • Remain highly aligned with functional teams & leaders across space & occupancy, design & construction, real estate, and security to ensure we are constantly meeting the needs of the business and our stakeholders.
  • Build, lead & mentor your team as they work through challenges and promote an environment that encourages them to continuously excel & improve.
  • Drive a strategy across all aspects of the Workplace to create consistency across the region and leverage our scale for procuring goods & services.
  • Sourcing strategy for outsourced workplace services, including Janitorial, Logistics, F&B, and Maintenance - leverage the subject-matter expertise of our vendors and drive accountability.
  • As a member of the global Workplace leadership team, lead strategic initiatives to improve our global workplace excellence.
  • Financial management of workplace costs (including people costs) to ensure Netflix money is being spent wisely.
  • Collaborate & align with cross-functional partners such as Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations, and Systems to ensure we are constantly providing a frictionless, safe & secure workplace and responding to incidents that will occur 24/7.
  • Develop and manage a strong communication strategy on all levels to ensure cohesive engagement across all sites.

Requirements

  • Proven leadership experience and a crazy focus on excellence are a must.
  • Expertise in operations management, including the development of workplace standards and sourcing strategies.
  • Ability to think innovatively to create the best experience for our employees from a workplace services and operations perspective.
  • 15+ years in a similar role, must include management of multiple corporate buildings and be inclusive of both facilities and leadership experience.
  • Travel up to 25% as needed, including International. Regularly visiting all LATAM locations will be critical for this role.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

We're a small, scrappy team with big ambitions, and an obsession to deliver memorable game moments that leave players telling their own stories for years to come. We're looking for new teammates who care deeply about the experiences they create and the people they make them with. Those who bias towards action and are energized by the learning that comes with bold experimentation at an agile pace. As a part of Netflix, we strive to hire the best and value integrity, excellence, respect, inclusion, and collaboration.



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