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Field Support Specialist
hace 1 mes
Spin Master Ltd is seeking a highly skilled Field Support Technician to join our team. As a Field Support Technician, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our systems.
Key Responsibilities
- Install, configure, and troubleshoot systems, including hardware and software.
- Provide technical support to customers, both on-site and remotely.
- Assist with the setup and maintenance of local area networks (LAN), wide area networks (WAN), and wireless networks.
- Diagnose and resolve technical issues related to hardware, software, and network systems.
- Document support requests and resolutions in a ticketing system.
Requirements
- Bachelor's degree in computer science, information technology, or a related field.
- Relevant industry certifications, such as A+, Network+, MCSE, or CCNA.
- Minimum of 4 years of experience in IT field support or a similar role.
- Strong knowledge of hardware, software, and network systems, including installation, configuration, and troubleshooting.
- Ability to work well within a team and collaborate effectively.
What We Offer
- Growth and career opportunities.
- Flexible work hours.
- Innovation, collaboration, and fun.
- Comprehensive benefits.
How to Apply
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
