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Administrative Sales Coordinator
hace 2 meses
About Us
AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences and create new value. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
Job Summary
We are seeking a highly organized and detail-oriented Administrative Sales Coordinator to support our Sales department in various registration processes, contract management, and billing and collections activities. The ideal candidate will have excellent communication skills, both written and oral, and be able to work effectively with all levels of the organization.
Key Responsibilities
- Support the Sales department in registering customers in our system, maintaining contract information, and processing invoices and payments.
- Maintain control of customer information, process contracts, and manage bid, purchasing, billing, and collections portals.
- Register customers in our system with the required information and keep such records and information updated promptly.
- Manage the validation, signature, and changes to legal documents required by clients and our organization.
- Follow up on tax cancellations of invoices with customers, maintaining constant and fluid communication regarding tax processes between customers and AVI-SPL.
- Issue weekly and monthly reports derived from commercial activity.
- Maintain control and record of opportunities generated from marketing or third-party companies.
Requirements
- Ability to balance multiple tasks with changing priorities.
- Ability to work and think independently and ensure deadlines are met.
- Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion.
- Excellent attention to detail and communication skills (written and oral) both internally and externally.
- Effective communication and interaction with employees, customers, and colleagues, and the ability to work effectively with all levels of the organization.
- Demonstrated focus on customer service and customer communication skills.
- Ability to handle sensitive and confidential information.
- Fluent level of English: Ability to express any idea without hesitation, with good vocabulary and grammar. Clear oral and written skills.
- Experience using ERP: Microsoft Dynamics 365.
- Desirable: Knowledge in the Intelisis system.
- Ability to prioritize tasks and work under pressure.
- Great numerical and analytical capacity.
- Demonstrated experience in administrative or sales support functions: Customer registration, payment management, and collection systems and portals.
- Knowledge of invoicing, electronic payment receipts, and the requirements established by the SAT in relation to billing and collection processes.
- Excellent organizational and time management skills.