Global Travel Experience Specialist
hace 7 días
We are seeking a highly skilled and experienced Global Travel Experience Specialist to join our team at Marriott Vacations Worldwide.
Key Responsibilities:
- Educate members on our services to help maximize their benefits.
- Answer members' inquiries correctly.
- Maintain an in-depth and up-to-date knowledge of all products offered by Interval International.
- Provide quality service to members owning at designated resorts and newly affiliated accounts requiring special handling.
Requirements:
- Must possess a clear speaking voice and excellent telephone etiquette.
- Must possess excellent oral communication skills.
- Must possess excellent customer service skills.
- Must have a strong command of the English language.
Working Conditions:
- Employees in this position will sit for extended periods of time speaking on the phone and working on the PC.
- Must be computer literate and be proficient in the iServices system upon completion of the new hire training.
Physical Requirements:
- Employee can also periodically stand at their workstation utilizing an extended cord headset.
- Employee also responds to member questions by switching between screens for the information.
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