Technical Support Specialist

hace 1 semana


Tecate, Baja California, México Ecolab A tiempo completo

**Job Summary**

We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. As a Technical Support Specialist, you will be responsible for providing technical support to our current customers, ensuring their equipment is installed and functioning properly.

**Key Responsibilities**

• Provide technical support to customers via phone, email, or in-person

• Install and maintain equipment to ensure optimal performance

• Conduct system analysis to identify areas for improvement

• Collaborate with cross-functional teams to resolve customer issues

• Develop and implement process improvements to increase efficiency and productivity

• Provide recommendations for additional programs or services to customers

**Requirements**

• Bachelor's degree in a related field (e.g. engineering, computer science)

• 2+ years of experience in a technical support role

• Strong problem-solving and analytical skills

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize multiple tasks

**What We Offer**

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance


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