Technical Support Specialist
hace 1 semana
**Job Summary**
We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. As a Technical Support Specialist, you will be responsible for providing technical support to our current customers, ensuring their equipment is installed and functioning properly.
**Key Responsibilities**
• Provide technical support to customers via phone, email, or in-person
• Install and maintain equipment to ensure optimal performance
• Conduct system analysis to identify areas for improvement
• Collaborate with cross-functional teams to resolve customer issues
• Develop and implement process improvements to increase efficiency and productivity
• Provide recommendations for additional programs or services to customers
**Requirements**
• Bachelor's degree in a related field (e.g. engineering, computer science)
• 2+ years of experience in a technical support role
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
**What We Offer**
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
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