Operations Manager
hace 2 días
Netflix is a global leader in streaming entertainment, with over 260 million paid memberships spanning 190+ countries. Our members enjoy a diverse array of TV series, documentaries, feature films, and mobile games, all available on-demand and across various genres.
About the TeamThe Scaled Launch Operations team is a critical component of Netflix's Film, Series, Games, and Live event launches. Our Project Managers, Coordinators, and Program Managers collaborate with internal and external partners, local teams, and subject matter experts to set up and scale new workstreams and experiences on the Netflix Product.
Role OverviewWe're seeking a seasoned Operations Manager to spearhead the development and oversight of the latest functions in our Mexico City hub, focusing on games and live events. This role will also support the incubation of new workstreams within our hub.
Key Responsibilities- Leadership and Development: Lead and develop our Live and Games operations team in Mexico City, with a focus on resource planning and talent development.
- Execution and Strategy: Drive the day-to-day execution of developed strategies, ensuring successful launches of new Games and Live events within your team's domain.
- Representation: Serve as the point person in Mexico City for UCAN-based Live and Games Leadership and teams, representing our team in Games and Live forums with a solid operational voice.
- Coaching and Talent Density: Provide mentorship and development opportunities for team members, fostering a culture of excellence, high performance, and continuous improvement.
- Collaboration: Partner with Mumbai-based peers and cross-functional teams to drive project success and integrate new experiences into our broader hub capabilities.
- Align team priorities with the broader mission and vision of the Ops organization.
- Deliver timely, high-quality results within your team's sphere of impact.
- Engage with peers and key stakeholders to navigate critical decisions thoughtfully and promptly.
- Coach individual contributors on decision-making processes, ensuring appropriate context is absorbed and cascaded.
- Make solid and data-informed decisions without falling into analysis paralysis.
- Games &/or Liver Operations experience is ideal, but we're open to different backgrounds.
- Proven leadership experience with a focus on developing talent.
- Excellent, precise, and proactive global communication skills.
- Passion for meeting the needs of cross-functional teams involved in Games and Live events.
- Comfort with ambiguity and ability to drive projects to completion with clarity and excellence.
- Significant experience in Project/Program Management.
- Strong relationship-building and proactive risk management skills.
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