Customer Service Representative
hace 4 días
About Sellershub
We are a platform that connects digital product creators and entrepreneurs with customers worldwide. Our company offers a secure payment system, order tracking, and customer support to ensure a seamless experience for both sellers and buyers.
This role is part of our Customer Support Team and involves responding to customer inquiries related to accounts, orders, and billing. You will also process refunds and manage subscriptions accurately, meeting or exceeding performance targets while ensuring customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries in a timely manner.
- Process refunds and manage subscriptions with accuracy.
- Meet or exceed performance targets while maintaining high customer satisfaction.
The Ideal Candidate
We are looking for an individual with strong communication skills and emotional intelligence. Experience in customer service is required, as well as the ability to handle a high volume of interactions while maintaining quality. Advanced English proficiency and typing speed of 30-45 WPM are also essential.
Why Work with Us?
At Sellershub, we offer competitive pay: $3,032 weekly. Our flexible shifts allow you to start at 6 AM, 7 AM, 1 PM, or 2 PM (working 6 hours a day only). We also provide one weekend day off (Saturday or Sunday).
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