Learning Coordinator, Amazon Logistics Learning

hace 2 semanas


Gral Escobedo, Nuevo León, México Servicios Comerciales Amazon México S. De R.L. De C.V. A tiempo completo

Job Summary

We are seeking a highly skilled Learning Coordinator to join our team at Amazon Logistics Learning. The ideal candidate will have a strong background in operations and service, with excellent communication and problem-solving skills.

Key Responsibilities

  • Coordinate ambassador identification program and track new hire onboarding and ambassador audits
  • Coordinate site Associate Experience Week program and assigning Learn Before Doing plans for operations
  • Track learning curve and continuous improvement metrics at the site level
  • Audit Powered Industrial Equipment Training program and trainer standard work
  • Execute training programs for both seasonal and permanent trainers
  • Coordinate and facilitate any training related programs
  • Manage ticketing system and ensure tickets are closed within expected timeline
  • Develop and track effectiveness of training programs, including orientation
  • Monitor adherence to the established training programs to ensure standard work in the training programs
  • Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
  • Document feedback results to help the learning department identify strengths as well as area of improvement
  • Assess development needs for individuals and groups
  • Fully understand workflow and daily production goals
  • Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
  • Balance and prioritize multiple tasks
  • Maintain a positive attitude and presence on the floor

Requirements

  • Bachelors degree in Engineering, Administration or similar with continuous improvement methodology knowledge
  • Experience leading multidisciplinary groups
  • Green belt certification (optional)
  • Engage multi-tasking in a fast-paced, high-energy environment
  • Support project improvement events to achieve business goals with short and long term results
  • Offer feedback effectively related to Standard Process adherence
  • Deliver training solutions, if necessary for deploy projects and increase adoption
  • Analyze metrics and identify deviations creating clear improvement plans

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