Highly Skilled SAP SuccessFactors Consultant

hace 5 días


Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo
Unlock Your Potential as a SAP SuccessFactors Consultant

We are seeking a highly skilled SAP SuccessFactors Consultant to join our team at Sequoia Connect. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role

This is an exciting opportunity for a motivated and experienced professional to take on new challenges and contribute to the success of our clients. You will be responsible for providing second-level support to end-users and collaborating with level 1 technical support teams to resolve complex customer issues.

Your Key Responsibilities

  • Provide expert support to end-users and collaborate with level 1 technical support teams to resolve issues related to Employee Central and SuccessFactors Time Off and Time Tracking modules.
  • Troubleshoot and configure SAP SuccessFactors applications to ensure seamless user experiences.
  • Collaborate with cross-functional teams to identify and report software bugs and suggest improvements.
  • Stay updated on the latest features and updates of ECTO and SFTT, and work closely with our client's Architects and Product Manager to enhance product roadmaps.
  • Assist in testing new system releases, patches, and updates to ensure functionality and prevent adverse impacts on user experience.
  • Participate in regular team meetings and training sessions to enhance technical knowledge and share best practices.

Requirements

  • At least 5 years of experience providing support in Employee Central and SuccessFactors Time Off and Time Tracking modules.
  • Proficiency in troubleshooting and configuring SAP SuccessFactors applications.
  • Strong communication and interpersonal skills to provide support across teams.
  • Knowledge of ServiceNow (SNOW) or similar ticketing systems.
  • Ability to collaborate effectively in a technical support environment.

What We Offer

  • A competitive salary of around $80,000 - $110,000 per year, depending on experience.
  • The opportunity to work with a leading provider of innovative IT solutions.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • The chance to collaborate with a talented team of professionals who share your passion for technology and customer service.

Languages

  • Advanced Oral English.
  • Native Spanish.


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