Digital Solutions Analyst

hace 1 semana


Saltillo, Coahuila de Zaragoza, México Cemex A tiempo completo
Job Description

As a Digital Solutions Analyst at CEMEX, you will play a key role in developing and implementing digital solutions to support Controllership tools and enhance user satisfaction.

Main Responsibilities
  • Provide support to Controllership tools users
  • Develop digital solutions to improve user experience
  • Collaborate with stakeholders to ensure compliance with established Service Level Agreements (SLA)
  • Maintain the configuration of Controllership tools
Position Challenges

Innovative thinking and problem-solving skills are essential to address product or service issues and ensure compliance with Controllership Month End Close due dates.

Qualifications
  • Language proficiency in Spanish and English
  • Proven experience as a customer support specialist
  • Advanced knowledge of Microsoft office solutions and accounting knowledge
  • Soft skills: multitasking, precision, and capacity to accept and utilize constructive criticism
Internal/External Relations
  • Users of Controllership solutions
  • Controllership departments
  • P&IT (support and support delivery centers)
  • GES and P&IT outsourcing suppliers
  • NEORIS and other technical consulting companies
Cemex Diversity and Inclusion Statement

Cemex recognizes the diversity of the world and promotes a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.



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