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Operational Channel Manager
hace 2 meses
Schneider Electric Norge As is seeking a highly skilled Channel Manager to join our Home & Distribution Division in Mexico City. As a Channel Manager, you will play a crucial role in driving strategic transformations and growing our customer base.
Key Responsibilities- Strategy Development: Develop and implement strategies to grow customer engagement with our top customer persona, the Electrician.
- Market Research: Conduct market research to identify trends and opportunities for growth.
- Collaboration: Collaborate with internal teams to coordinate efforts on loyalty programs, build digital capabilities, and increase customer engagement.
- Training and Development: Coordinate national training programs to upskill and reskill our electrician base in Mexico.
- Customer Voice Analysis: Analyze customer voice to improve product, customer interactions, and communication channels.
- Product Positioning: Create synergies with the product team to position new products in the market.
- Marketing and Promotions: Work on active promotions and marketing campaigns to drive sales and growth.
- Partnership Development: Support partnership programs with other brands to expand our customer base.
- Digital Acumen: Strong understanding of digital platforms (PRMs) and ability to leverage them for growth.
- Customer-Centric: Passion for delivering exceptional customer experiences.
- Strategic Thinking: Ability to develop and implement strategic plans to drive growth.
- Results-Oriented: Proven track record of delivering results in a fast-paced environment.
- Communication Skills: Excellent communication and interpersonal skills.
- Education: Bachelor's degree in Business or Marketing.
- Experience: Minimum 5 years of experience in Channel Management.
- Skills: Proficiency in Microsoft Office Suite, Social Media, and Digital Design.
Schneider Electric Norge As is a leading global company that provides energy management and automation solutions. We are committed to helping our customers manage and automate their operations to improve efficiency and reduce costs.