IT Service Delivery Manager
hace 1 semana
Job Summary
The IT Service Delivery Manager will be responsible for ensuring the smooth operation of IT services within Barclays. This includes managing the IT team, coordinating incident resolution, and providing reports to stakeholders.
Key Responsibilities
- Manage the IT team to ensure effective delivery of IT services
- Coordinate incident resolution and provide updates to stakeholders
- Prepare and analyze metrics to identify trends and areas for improvement
- Work with the CTB team to assess solutions and implement changes
- Represent Barclays on IT forums and with management
- Ensure compliance with regulatory requirements and internal policies
Requirements
- Strong leadership and management skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of IT controls and procedures
- Experience in IT service delivery and management
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