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Program Manager

hace 2 meses

Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completo
Job Summary

We are seeking a highly skilled Program Manager - Operations Integration to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our programs and initiatives.

Key Responsibilities
  • Customer Obsession: Ensure that you and your team remain customer-obsessed and focused on delivering exceptional results.
  • End-to-End Ownership: Take ownership of all aspects of your work and ensure that your team is aligned with our company's goals and objectives.
  • Innovation: Identify opportunities for innovation and improvement, and work with stakeholders to implement changes that drive business results.
  • Communication: Communicate effectively with both business and operations teams, and have the ability to write well-reasoned and data-driven proposals.
  • Tactical Leadership: Provide tactical leadership for strategic initiatives and optimize cross-team processes to improve team efficacy and delivery.
  • Strategic Planning: Develop and implement strategic plans to appraise performance and resolve problems.
  • Project Management: Successfully manage multiple complex projects simultaneously, working through obstacles and meeting critical business needs.
  • Process Improvement: Create and implement improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
  • Geographic Expansion: Deploy to various geographies within Mexico to launch innovative delivery solutions.
  • Problem-Solving: Demonstrate strong problem-solving, mathematical, and analytical skills using data to drive decisions in a business environment.
  • Technical Aptitude: Have technical aptitude and familiarity with the design and utilization of complex systems.
  • Leadership: Demonstrate strong leadership skills, including the ability to keep the team focused and motivated, even in difficult situations.
Requirements
  • Experience: 3+ years of program or project management experience, with a focus on operations integration.
  • Education: Bachelor's degree in a relevant field.
  • Skills: Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL, with experience defining program requirements and using data and metrics to determine improvements.
  • Language: English B2+ proficiency.