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Record to Report Team Lead

hace 2 meses

Ciudad de México, Ciudad de México Wipro A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Process Excellence Team Lead to join our team at Wipro. The successful candidate will be responsible for driving process excellence and performance in the Record to Report team.

Key Responsibilities
  1. Process Execution and Performance

Ensure that the Record to Report process is executed as per the client contract, with a focus on delivering high-quality results and meeting key performance metrics.

Team Leadership and Management

Lead and manage a team of process excellence professionals, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.

Process Improvement and Innovation

Identify opportunities for process improvement and innovation, and develop and implement solutions to drive business value and excellence.

Client Management and Communication

Develop and maintain strong relationships with clients, ensuring that their needs are met and exceeded, and providing regular updates and reports on process performance.

Stakeholder Management and Collaboration

Collaborate with internal stakeholders, including project managers, quality teams, and other process excellence professionals, to ensure seamless delivery of process excellence initiatives.

Competencies and Skills
  1. Process Excellence and Improvement

Proven experience in process excellence and improvement, with a strong understanding of process design, implementation, and optimization.

Leadership and Management

Excellent leadership and management skills, with the ability to motivate and develop high-performing teams.

Communication and Interpersonal Skills

Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.

Analytical and Problem-Solving Skills

Excellent analytical and problem-solving skills, with the ability to identify and resolve complex process issues.

Education and Experience

Bachelor's degree in a relevant field, such as business administration, operations management, or a related field. Minimum 8 years of experience in process excellence and improvement, with a strong background in leadership and management.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced process excellence professional looking for a new challenge, please submit your application.