Senior Business Systems Analyst, Contract Management

hace 5 días


Xico, México Zendesk A tiempo completo
About the Role

We are seeking a highly skilled Contract Management Systems Analyst to lead our IT Legal Applications team and partner closely with our Legal organization.

This is a hands-on, techno-functional role that requires a strong understanding of IT and Legal business processes, including contract lifecycle management and software development lifecycle.

Key Responsibilities
  • Partner with the Legal organization to understand needs, devise solutions, and develop a roadmap for execution
  • Work with delivery, architecture, PMO, and business teams to turn short and long-term business needs into high-quality, scalable, and secure systems
  • Regularly evaluate existing best-of-breed tool stacks for functional fit, focusing on partner experience, company technology philosophy, and scalability
Requirements
  • 4+ years of relevant SaaS industry or consulting experience
  • Proven ability to work autonomously, manage, and lead small to medium projects or parts of larger programs requiring program management involvement
  • Self-driven and able to drive action independently with little to no direction
  • Strong relationship building and communication skills with all levels of the organization, from individual contributors to executives, and the ability to manage relationships with external parties
  • Solid understanding of IT and Legal business processes
Preferred Qualifications
  • Detailed Project Management and Change Management experience
  • Passionate about process optimization and system implementations
About Zendesk

Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations. We advocate for digital-first customer experiences and strive to foster a culture of growth, innovation, and inclusion.

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. If you are based in the United States and would like more information about your EEO rights under the law, please click here.



  • Xico, México Trinity Industries A tiempo completo

    Trinity Industries is seeking a highly skilled Senior Legal Systems Analyst to join our team in Queretaro, Mexico.Key Responsibilities:System Administration: Manage and administer the FusionRM and DocuSign CLM systems to ensure optimal performance and user satisfaction.Platform Configurations: Configure the legal platforms to enable workflows, forms, and...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Axiom Pro Llc A tiempo completo

    Job Title: Business Systems AnalystAbout the Role:Axiom Pro LLC is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in analyzing and improving our business processes and systems.Responsibilities:Analyze business needs and develop solutions to improve business processes and...

  • Senior Contract Analyst

    hace 1 semana


    Xico, México Warner Media, Llc. A tiempo completo

    Job SummaryWarner Media, Llc. is seeking a highly skilled Senior Contract Analyst to join our team. As a key member of our procurement department, you will be responsible for ensuring the supportability of our hardware and software platforms and the continued contract and financial well-being of our assets.Key ResponsibilitiesLead the renewal process for...


  • Xico, México Citi A tiempo completo

    Job SummaryThe IT Business Senior Analyst is a key role that bridges the gap between business users and technologists, facilitating effective communication and collaboration to drive business planning and performance improvement.Key ResponsibilitiesDevelop and define systems scope and objectives for complex projects, ensuring seamless communication between...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Nissan A tiempo completo

    About the RoleNissan is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a vital role in analyzing and improving business processes to drive efficiency and effectiveness.Key ResponsibilitiesAnalyze business needs and identify opportunities for process improvementDevelop and implement solutions...


  • Xico, México Gates Corporation A tiempo completo

    About the RoleGates Corporation is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our organization, you will play a critical role in ensuring the successful implementation and maintenance of our supply chain management systems.Key ResponsibilitiesDesign and configure business processes and systems to meet the needs of...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in driving business growth and improving operational efficiency.Key ResponsibilitiesFormulate and define systems scope and objectives for complex projects, fostering communication between business leaders and...


  • Xico, México Epam Systems A tiempo completo

    At Epam Systems, we are committed to delivering innovative solutions that drive business growth. As a Senior Salesforce CPQ Business Analyst, you will play a critical role in shaping our digital platform engineering and development services.Key Responsibilities:Serve as a functional expert in CPQ, collaborating with various stakeholders such as project...


  • Xico, México Citi A tiempo completo

    Job SummaryThe IT Business Senior Analyst is a key role that bridges the gap between business users and technologists, facilitating effective communication and collaboration. This position plays a crucial part in driving business planning and decision-making through data analysis and insight.Key ResponsibilitiesDevelop and define systems scope and objectives...


  • Xico, México Warner Bros. Discovery A tiempo completo

    About Warner Bros. DiscoveryWarner Bros. Discovery is a global leader in the entertainment industry, bringing iconic content and beloved brands to audiences around the world. Our company is built on a rich history of storytelling, innovation, and creativity.Job SummaryWe are seeking a highly skilled Global Contract Management Specialist to join our team. As...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Zendesk A tiempo completo

    **Job Summary**We are seeking a highly skilled Business Systems Analyst to join our team at Zendesk. As a Business Systems Analyst, you will play a critical role in partnering with various organizations to design, implement, and support scalable and secure systems that enable our critical initiatives.**Key Responsibilities**- Collaborate closely with...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Gates Corporation A tiempo completo

    About the RoleGates Corporation is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our IT department, you will play a critical role in analyzing and improving our business processes and systems.Key ResponsibilitiesConduct process gap analysis and identify areas for improvement in our PLM and adjoining processes.Serve as...


  • Xico, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly skilled Business Systems Analyst to join our team at Johnson Controls. As an IT Business Analyst, you will play a crucial role in supporting our global parts business by providing IT support and overseeing projects.Key ResponsibilitiesProvide IT support to the global parts businessOversee projects related to the global...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Gates Corporation A tiempo completo

    About the RoleGates Corporation is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our IT department, you will play a critical role in analyzing and improving our business processes and systems.Key ResponsibilitiesConduct process gap identification and analysis for PLM and adjoining processesServe as an interface within...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in supporting the planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs.Key ResponsibilitiesAssist with business case development, review business...


  • Xico, México Citi A tiempo completo

    **Job Summary**:Citi is seeking a highly skilled Business Risk Senior Analyst to join our team. As a Business Risk Senior Analyst, you will play a critical role in ensuring the accurate and timely delivery of key changes to the business by leading the Global Change Management (GCM) process.**Key Responsibilities**:Lead the Global Change Management (GCM)...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Global Payments (Beamery) A tiempo completo

    **Job Summary:**We are seeking a highly skilled Business Systems Analyst to join our team at Global Payments (Beamery). As a Business Systems Analyst, you will play a critical role in driving business growth and improving operational efficiency by analyzing complex business problems and developing innovative solutions.**Key Responsibilities:**Participate in...

  • Business Systems Analyst

    hace 1 semana


    Xico, México Gates Corporation A tiempo completo

    About the RoleThe Business Analyst IT - PLM will be working with Engineering teams, Manufacturing user community, and other key business partners to understand their business challenges, solve problems, define as-is and to-be processes, and define business requirements and convert these to functional requirements of a PLM IT solution using Gates' Windchill...


  • Xico, México Jgs Rh Consultores A tiempo completo

    About the Role:We are seeking a highly skilled SAP Business Analyst to join our team at Jgs Rh Consultores. As a key member of our team, you will be responsible for gathering and facilitating business process discussions, solution design and documentation, configuration, testing, and end-user support.Key Responsibilities:Provide inputs in promoting and...

  • Senior Business Analyst

    hace 1 semana


    Xico, México Warner Media, Llc. A tiempo completo

    About the RoleWarner Media, Llc. is seeking a highly skilled and experienced Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in supporting the newly established Global Franchises organization for priority Warner Bros. Discovery Franchises, including those in the DC, Wizarding World, Looney Tunes, and...