IT Operations Director

hace 2 meses


Veracruz, Veracruz-Llave, México 520 Icr Mexico - Mex A tiempo completo
About the Role

We are seeking a highly skilled and experienced IT Operations Director to join our team at 520 Icr Mexico - Mex. As a key member of our organization, you will be responsible for overseeing the global corporate IT systems operations, networking, and communication services.

Key Responsibilities
  • IT Operations Management: Create, maintain, and ensure compliance with all applicable SOPs, checklists, operations procedures, and pertinent industry regulations.
  • Infrastructure Management: Research, recommend, purchase, and implement all new computer systems and related peripherals.
  • Network and Software Management: Maintain and manage all networked and stand-alone software and data, including maintenance of all applicable license counts; manage all user setups, assign accounts, set passwords, restrictions, and maintain individual user network environments.
  • Corporate Network Infrastructure: Maintain and manage corporate network infrastructure.
  • Process Improvement: Research and develop new process methods and technologies to further enhance data processing capabilities.
  • IT Operations Budget and Systems Engineering: Responsible for IT operations budget and systems engineering maintenance.
  • Team Management: Responsible for the hiring and training of new IT operations personnel (in coordination with the Human Resources department).
  • Off-Hour IT Operations Manpower Scheduling: Responsible for off-hour IT operations manpower scheduling.
Requirements
  • Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • Experience: 10+ years of progressive experience in IT operations, with at least 5 years in a leadership role.
  • Technical Expertise: Strong technical expertise across IT infrastructure, networks, cybersecurity, and systems administration.
  • Leadership Skills: Excellent leadership and people management skills, with the ability to inspire and lead a team towards goals.
  • Strategic Thinking: Strategic thinker with the ability to align technology initiatives with business objectives.
  • Problem-Solving Skills: Strong problem-solving and decision-making abilities, especially in high-pressure situations.
About Us

We are a world-leading healthcare intelligence and clinical research organization. We are committed to fostering an inclusive environment that drives innovation and excellence. We are seeking talented individuals who share our vision and are passionate about shaping the future of clinical development.

We offer a range of benefits to support the well-being and work-life balance of our employees, including various annual leave entitlements, health insurance, retirement planning, and a global employee assistance program.

We are an equal opportunity and inclusive employer, committed to providing a workplace free of discrimination and harassment. We welcome applications from diverse candidates and are committed to creating an inclusive environment that values diversity and promotes equal opportunities.


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