Field Service Technician
hace 1 mes
Job Summary
The Field Service Technician will provide technical support to customers, both onsite and remotely, to ensure the optimal performance of Conair equipment. This role requires a strong understanding of plastics processing and equipment operation, as well as excellent communication and problem-solving skills.
Key Responsibilities
- Perform startup, repair, and preventative maintenance service work at customer sites.
- Apply troubleshooting techniques to identify and resolve problems during repairs, startups, and assessments.
- Arrange and schedule travel to and from jobsites, including international locations within Latin America.
- Document all actions, including service and expense reports.
- Provide technical telephone support for customers, sales, and other technicians, researching and securing answers to problems.
- Provide backup specialist support on at least one product line.
- Conduct plant-floor training classes for customers on equipment operation and maintenance.
- Practice Conair service ethics concerning safety, attitude, appearance, conversation, and quality of work.
About Piovan Group
Piovan Group is a leading producer of auxiliary equipment for plastics processing. Our company provides innovative solutions to help plastics processors manage their raw materials, handle critical manufactured parts, and improve process yield. We are committed to delivering industry-leading aftersales support to ensure our customers achieve optimal results.
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